Product expiry dates

Stock is dispatched earliest expiry first (FIFO). Products are supplied with sufficient shelf life for normal use. We do not guarantee a particular expiry date or a fixed number of months for every product.

Before ordering If you need expiry information, contact us before placing your order and specify the exact product, size and pack. We can check the available stock information. Stock can change, so the expiry recorded when you enquire is not a guarantee of the date on a later order.

A product you have received If you have a concern, send your order number and clear photos of the expiry date, the front of the box and the packing slip so we can assess the item.

If the supplied expiry covers the intended treatment period but does not meet your preference, an unopened, resalable item can be returned under our returns policy, with return postage at your expense. If you believe the product does not provide sufficient shelf life for normal use, contact us for an assessment; the outcome depends on the item and circumstances.